Frequently Asked Questions in BodyBuilding


    Dear customers! We are glad to let you know that we have posted some new bulk offers. The new brand Kalpa is now available in bulk offer. So please make sure you will check it out and place your orders. Warmest Regards NeoMeds Team

  • Frequently Asked Questions in BodyBuilding

  • Frequently Asked Questions

    How do I know you are not scammers?

    We are an official supplier of Geneza Pharmaceuticals, Balkan Pharmaceuticals, Sciroxx so if you want you may check us at their official website. We do also have a forum supposed for our customers,you may register and ask about us.

    How to place an order?

    First of all you have to sign up, after that will be created your account and in our database we'll be able to check your orders and payments. After your account is created you'll have to log in, from this moment you are able to buy any products you see on the site. All products are categorized, you can see these categories on the left side of the website. You can explore these categories and when you seethe product that you need you have to enter the required amount in the field near and to click on "Buy Now" button. After that you will be redirected to the "Shopping Cart Manager", if you want to add more products in your Shopping Cart you have to click"Continue Shopping", if you have added all the products needed in yourShopping Cart you have to click on "Update Shopping Cart" button and than on "Check Out" button. On the next step to you will be displayed the Terms and Condition of the site, you have to read and accept all terms if you want to purchase. After you have accepted all the terms you have to click on"Continue" button. On the next step to you will displayed a New Submission Form. In this form you have to enter the information related to your address. Please fill correctly all the information, because it is very important. We won't reship the package if you have filled a wrong address. After you have filled in the address click "Continue", check again if the address correctly spelled and than continue. After all that you'll see the status of your order - it will be Unpaid and Pending, because you haven't paid for it yet. If you want to keep the order and pay for it later, you may leave the payment section and send the payment later. In case you want to pay now for your order, choose the proffered Payment Option. The "Payment Instructions" you can see from F.A.Q.

    How and where do you ship your products?

    We can ship anywhere in the World. You will receive your products in a plain, simple or discreet package.

    Is there a minimum order amount limit?

    NeoMeds.Com is especially for your comfortable and easy usage, we doesn't have any minimum limit for order. All customers are free to order whatever they want and in any amount they want. So please feel free to place an order and we'll be glad to care of the rest.

    Why is the Credit card payment option not available?

    We are sincerely sorry for inconveniences caused but at the moment Credit Card is not available, we are working on this payment option. We suggest you to select another payment option available on the site. Hope on your understanding.

    Once my cycle is over, do I need to do anything else to come off the steroids?

    You need to make adjustments when coming off your cycle. This includes reducing your caloric intake and reducing your workout schedule. You may also need to use anti-estrogens after certain and cycles to avoid side-effects.

    Are there side-effects of steroids?

    There are short and long-term side-effects of steroids. We strongly advise you to become knowledgeable on and aware of all steroid side-effects before starting to use steroids. When used smartly, many side-effects can be avoided.

    Do you guarantee delivery?

    Of course we do, we are responsible for each order ever placed. We guarantee the fact of your possession of the ordered product. So if it doesn't come in 30 days after the expected date for the international section and 15 days for the domestic one, you have to let us know and we'll reship it with no cost.

    Is your packing discreet, what about customs, what if the package is seized?

    We take care a lot of our security system and the packing of the products is as discreet as possible, that's why the success rate of arrival and customs trespassing is great. In the case a package is seized we guarantee that we'll reship it after we saw the seizure letter from customs or FDA.Please contact our Seizure documents and Orders.

    Do you offer domestic shipping?

    NO at the moment we do not offer domestic shipping.

    When can I see the expected arrival date of my package?

    On the right side of the website you can see the user menu, click on "My orders" and all the orders you've made are displayed there. Click on "More Info" near to the order you need and you'll see all the info about it.

    Is a signature required on arrival?

    We ship via registered mail so a signature is required on the delivery.

    What means Semi-shipped?

    That means that we've released your order and began to ship it. One part of it has already been sent and is on the way to you, the rest of the order is still being processed and will be shipped within 24 hours after the first one left.

    Give me the tracking number / Do you provide tracking numbers? / Are the packages trackable?

    We are using different mail services, most of the packages are trackable but the info is often not displayed. We are not allowed to provide tracking numbers according to our security policy. Check your order history for expected dates.

    My package is late / How much I have to wait ?

    It is normal that mail delays occur from time to time as the mail service is not stable. The delays are usually not big but in the case a big delay occurred, we'll have to ask you to wait up to 30 days after the expected date and let us know at the end of this time frame if the package hasn't arrived. After that you'll get further instructed.

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